Why Your Team Stays Silent, And What to Do About It
What is Psychological Safety and why is it important? Picture this. The team meeting wraps up. You ask if there are any questions. Silence. Nobody raises a hand. You walk away thinking everyone’s aligned, everyone’s on board. Then three weeks later, a problem surfaces, one that two people on your team saw coming but said […]
Face or Fragility? Delivering Feedback in APAC
The Feedback Conversation Your Western Training Didn’t Prepare You For Most managers working across Asia have had some version of this experience. You deliver what feels like a clear, constructive piece of critical feedback. The person in front of you nods. They seem to understand. They may even agree. And then nothing changes, or worse, […]
The Person in the Room Has the Advantage. Here’s How to Fix That.
Proximity bias is a quick fix to improve fairness. Think about the last time you gave someone a stretch assignment. A chance to lead a project, represent the team, take on something that would stretch them. Now think about where that person sits. If they’re in the office with you most of the time, it […]
When Nobody Has the Map, Here’s How to Lead Anyway.
Being a leader during change can be a struggle. Last year, I was working with a group of senior leaders navigating one of the most disorienting situations any manager can face: their organisation was mid-change, the destination wasn’t clear yet, and their teams were looking to them for answers they simply didn’t have. Country heads. […]